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Terms and Conditions
1. SERVICE DESCRIPTION: As a World Wide Web presence provider, MDK operates
dedicated server computers which are integrated into the Internet. These servers
send and receive information in relationship to the World Wide Web. Customer
wishes to connect to the World Wide Web utilizing the hardware and software
resources of MDK to establish an Internet web presence on one of MDK's servers
or Customer’s servers and may also be contracting MDK to register Customer's
domain name, provide web design, programming or other such Internet-related
services.
2. CONDITIONS: The order form and this Agreement constitute a binding
contract between MDK and the Customer and does not extend to any other person or
entity. Customer may resell to third parties (excluding non-domain accounts) but
is responsible for third party activities, billing and content, and is bound by
the terms under this Agreement. Cancellations after the order form has been
received and web space is set-up will still hold the Customer responsible for
costs incurred by MDK concerning the set-up of the web space and domain name
registration or other such services provided by MDK as authorized by the
Customer.
3. WARRANTIES: With respect to the service to be provided herein, the
Customer acknowledges that MDK makes absolutely no warranties whatsoever,
express or implied. As a result, the Customer agrees that MDK shall not be
liable to the Customer for any claims or damages which may be suffered by the
Customer, including, but not limited to, losses or damages resulting from the
loss of data as the result of delays, non-deliveries, or service interruptions.
4. INFORMATION: The utilization of any data or information received by the
Customer from the utilization of the service to be provided by MDK is at the
Customer's sole and absolute risk. MDK specifically disclaims and denies any
responsibility for the completeness, accuracy or quality of information obtained
through the services to be provided hereby.
5. LAWFUL USAGE: Customer agrees to use services provided by MDK for lawful
purposes only. Transmission, storage, or presentation of any information, data
or material in violation of any United States Federal, State or City law is
prohibited. This includes, but is not limited to: copyrighted material,
trademark, intellectual property, material MDK judges to be threatening or
obscene, or material protected by trade secret and other statute without proper
authorization. The Customer agrees to indemnify and hold harmless MDK from any
claims resulting from the use of the service which the Customer uses to cause
damage to other parties. Hacking/port scanning programs shall not be
allowed.
6. CONTENT RESTRICTIONS: Pornography and sex-related websites are prohibited
on MDK servers. MDK will be the sole arbiter in determining violations of this
provision. If pornography is found on an MDK server, the offending domain will
be deleted immediately without warning and absolutely no refunds will be given.
7. UNSOLICITED EMAIL: MDK takes a zero-tolerance approach to unsolicited
commercial advertisements (spam) originating from MDK servers or for spam
advertising of domains hosted on our servers. Customers who violate this policy
will have their accounts shut down without warning and absolutely no refunds
will be issued. MDK will be the sole arbiter in determining violations of this
provision.
8. DOMAIN NAME: If MDK shall acquire an Internet Domain Name on behalf of the
Customer, then in such case the Customer hereby waives any and all claims which
it may have against MDK for any loss, damage, claim or expense arising out of or
in relation to the registration of such Domain Name in any on-line or off-line
network directories, membership lists or registration lists, or the release of
the Domain Name from such directories or lists following the termination of the
providing of this service by MDK for any reason.
9. PAYMENT: Any set-up fee(s) and payment for the first month of service is
due at the time the order form for hosting is filled out and returned to MDK.
Set-up fees are nonrefundable. Subsequent payments for hosting services are due
according to the selected fee schedule following the establishment of the web
space on the Internet. After the initial month, Customer will be billed on the
frequency listed on the MDK Hosting Form. Payments are to be made in the form of
a check or money order only. In the event that the Customer fails to pay for
such services, MDK shall be entitled to unilaterally terminate this Agreement
and discontinue the service until payment is made and require prepayment. No
refunds will be issued after the first thirty (30) days of account activation.
10. LATE FEES: All Invoices receive at least a fifteen (15) day grace period
after the terms as listed on the MDK Hosting Form. Payment must be received by
(not postmarked by) the due date stated on Customer's Invoice or a late charge
of $25 will be applied to the Customer's account. Late charges are
non-negotiable. Invoices over thirty (30) days past due will also incur an
additional 5% per day finance charge. Other charges, such as reactivation
charges may also apply if applicable.
11. BILLING INFORMATION CHANGES: Customer agrees to keep their billing/email
information up-to-date with MDK. If Customer does not receive an Invoice because
their email has changed and MDK was not notified, Customer is still liable for
any late fees and financial charges incurred on their account. Customer
understands it is their responsibility to keep their account records up-to-date.
12. CGI SCRIPTS: If Customer wishes to install their own CGI/Perl scripts,
they agree to accept complete financial responsibility for any damages these
scripts cause to the server.
13. CANCELLATIONS: All accounts are automatically renewed upon expiration
date until cancelled by Customer. If Customer wishes to cancel their account, a
thirty-one (31) business day advance notice from the day of renewal is required
in writing by email or fax from the Administrative or Webmaster contact email
address MDK has on file for the account. Domain registration renewal
cancellations require a thirty-one (31) day advance notice from the day of
renewal. Customer is liable for all hosting fees up until the day of their
cancellation. If Customer has pre-paid for their account and decides to
terminate services before the end of the pre-paid term, Customer understands
there will be no reimbursement and no pro-rated refunds regardless of the reason
for the termination.
14. UNILATERAL SERVICE REVOCATION: In the event that MDK may at any time
believe that the service is being utilized for unlawful purposes by the Customer
or in contravention with the terms and provisions herewith, or the Customer has
failed to make payment by due date stated on Invoice, MDK may immediately
discontinue such service to the Customer without liability.
15. AUTHORITY TO EXECUTE: The person filling out the order form for this
service represents and warrants that he or she has full power to enter into this
Agreement and hasn't assigned, encumbered, or in any manner transferred all or
any portion of the claims covered by this Agreement.
16. CAPTIONS: The section headings and captions contained herein are for
reference purposes and convenience only and shall not in any way affect the
meaning or interpretation of this Agreement.
17. SECURITY: The Customer is required to protect the security of its
Internet account and usage. The Customer(s) password will be treated as private
and confidential and not disclosed to or shared with any third parties unless
required by law.
18. EXCESSIVE SERVICE USAGE: Customers are restricted from using excessive
amounts of CPU processing, network bandwidth or other shared resources provided
by MDK. Judgments of excessive usage are determined solely by MDK and will be
considered in comparison to other MDK customers using similar services. MDK will
contact customers with resource intensive requirements and attempt to
accommodate such needs. In the case that an agreement cannot be made to the
satisfaction of both MDK and the customer, and that the customer continues to
use excessive resources, MDK reserves the right to immediately terminate any
customer account associated with excessive resource usage.
19. COMPLIANCE WITH LAWS: The Customer will ensure that their use of the
Internet complies with all applicable federal, state and local law and
regulation, including but not limited to those principles of law which protect
against compromise of copyrights, trade secrets, proprietary information and
other intellectual property rights, libel or defamation of character, invasion
of privacy, tortuous interference, and export of technical or military data to
prohibited countries.
20. VALIDATION OF INFORMATION: The Customer is responsible for validating the
integrity of the information and data it receives or transmits over the
Internet.
21. SEPARABILITY: If any provision of this Agreement shall be unlawful, void,
or for any reason, unenforceable, it shall be deemed separable from, and shall
in no way affect the validity or enforceability of, the remaining provisions of
this Agreement, which shall remain valid and enforceable according to its terms.
22. INDEMNIFICATION: The Customer shall indemnify and hold harmless MDK from
any and all loss, cost, expense, and damages on account of any and all manner of
claims, demands, actions, and proceedings that may be initiated against MDK on
the grounds that the web space content violates any copyright, proprietary right
of any person, state and federal regulations, or contains any matter that is
libelous or scandalous.
23. CHANGES IN TERMS OF AGREEMENT: MDK reserves the right to make changes to
the terms and conditions of this Agreement at any time. MDK will communicate
changes to this Agreement to Customer within thirty (30) days of change,
advising of the change and the effective date thereof, but with changes in
service fees being effective only at the end of any period for which the
Customer has pre-paid. Utilization of the service by the Customer following the
effective date of such change shall constitute acceptance by the Customer of
such change(s).
24. ENTIRE AGREEMENT AND UNDERSTANDING: This instrument and the order form
for web space constitute the entire agreement between the parties, and represent
the complete and entire understanding of the parties with respect to the subject
matter of this Agreement.
25. GOVERNING LAW: This Agreement shall be governed by the laws of St. Louis
County, Missouri, in the United States of America. In the event that any term or
provision of this instrument is held by a court of competent jurisdiction to be
unenforceable, then the remaining provisions of this instrument and the
agreement which it evidences shall remain in full force and effect.
26. ARBITRATION. Any dispute arising under this agreement shall be resolved
by binding arbitration in the county of St.Louis, Missouri and under the rules
of the American Arbitration Association.
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